Metabyte

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Siebel Competency Center - CRM
Siebel Competency Center - CRM

Metabyte has established a Siebel Competency Center which provides Siebel CRM and Analytics expertise to meet the systems implementation, software integration and platform deployment needs of our customers.

We offer end-to-end CRM services including:
  • Consulting and advisory services
  • Planning and deployment
  • Post-implementation support

Our capabilities include:
  • Business requirement mapping based on best practices
  • Product customization and configuration to meet your business requirements
  • Deployment of the software in a manner that ensures that your business requirements are translated into real-world applications
  • Integration Services: Implementing seamless connectivity between your Siebel CRM applications and all other systems in your enterprise so that you will be able to reap the full benefits of your CRM program
  • Upgrade and Migration Services: A successful Siebel 7 upgrade and migration can be easily achieved by working with people who have experienced the process first-hand. At Metabyte, we have the 'hands-on' experience in Siebel upgrades and EIM to guide you through your upgrade and migration program.
  • Administration Services: We provide Siebel Administrators during your development, testing and production phases and also post production application support services
  • Specialized Services: Our team has hands-on experience with Product Configuration, ePricer, eAdvisor, Incentive Compensation, Forecasting, email Response

Metabyte - Siebel Skills Matrix
  • Module Specialization: Call Center, Sales, Marketing, Service, eSales and eService, Product Configuration, Incentive Compensation, Forecasting
  • High-end Advanced Services: UAN, Web Services/ASI, Analytics, UCM
  • Vertical Domain Expertise: eCommunications, HTIM, Healthcare, Finance, Insurance, Consumer Goods and Retail
  • Roles Expertise: Project Managers, Design Architects, Business Analysts, Tech Leads, Configurators, Integrators, Testers, Administrators, Product Configurators, Upgrade and Migration Consultants
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